In Big Bend, winter is not a weekend event — it is months of freeze-thaw on brick, lake snow on the cap, and a fireplace expected to light on the coldest night of the year. We find the exact cause on the spot and fix it the same visit.
Your information is kept private and used only for your fireplace service request.
From fall inspections before the first fire to midwinter repairs when a pilot gives out, these are the six fireplace services Big Bend homeowners book with us.
Repair
Fireplace Repair
Any fireplace, any failure — diagnosed first, then fixed with the right parts. Around Big Bend, winter repairs top the list: pilots that drop out, liners cracked by heat and cold, and dampers warped or rusted shut.
Get a free estimate
Repair
Gas Fireplace Repair
Our specialty — and a common fireplace in Big Bend homes, where many wood fireboxes have been converted to gas. Pilot that won't stay lit, dead remote, weak or lazy flame: gas systems diagnosed safely and repaired to code.
Get a free estimate
Cleaning & Care
Fireplace Cleaning
Soot, dust and that stale closed-up smell removed from the firebox, glass and burner — the full creosote removal a wood flue needs after a season of steady burning, or the burner and pilot service a gas unit needs.
Get a free estimate
Cleaning & Care
Fireplace Inspection
Firebox, flue, venting and controls checked end to end, with a plain-language report. The right call before the first fire in October — or before lighting a fireplace that is new to you.
Get a free estimate
Install & Replace
Fireplace Installation
A new gas fireplace or an outdoor fire feature, done right: sizing, venting, gas and electric runs, finishing — one crew, start to first fire. In Big Bend that often means converting a wood firebox to gas, or fitting a direct-vent unit in a remodel or addition.
Get a free estimate
Cleaning & Care
Fireplace Service & Maintenance
The annual service that keeps a Big Bend gas fireplace lighting first try: full clean, burner and pilot service, safety sensors tested, and a test fire before we leave. The autumn appointment Waukesha County regulars book before the first cold snap arrives.
Get a free estimateNeed something else — a damper, a blower, a smoke problem, a bird in the flue? We cover all 27 fireplace specialties. Call (888) 257-9181 and describe it.
A fireplace in Big Bend works from October to April, then sits idle through humid summer months. Freeze and thaw, wood smoke and deep cold do the damage here. This is what we actually find, and what we check on every visit.
Wood burning is common across Waukesha County, and steady wood heat comes with creosote — tarry buildup inside the flue that hardens into a glazed layer. That layer can ignite, and a chimney fire can crack liners and spread beyond the flue. Regular cleaning removes the buildup before it becomes the emergency.
Water gets into a chimney crown, a mortar joint or a hairline crack, then freezes, expands, and pries the masonry wider. Repeat that cycle all winter in Big Bend and bricks start to spall, crowns split, and mortar crumbles. We check the crown, joints and flashing on every inspection and point out damage early.
Many older Big Bend homes were built with clay tile flue liners. The tiles work for decades, then crack from age, repeated heat, and the thermal shock of a very cold flue meeting a hot fire. A cracked liner lets heat and gases reach the masonry and framing, which is exactly what an inspection is for.
An open flue in the off-season is shelter. Raccoons, birds and squirrels nest in chimneys across Waukesha County in spring and summer, and a nest blocks draft, holds moisture, and can push smoke and carbon monoxide into the room if a fire is lit under it. We clear blockages and fit screened caps.
Big Bend sits in Waukesha County, and the ZIP list at the bottom of this page covers 1 serviceable ZIP codes — 53103 through 53103. The closest served neighbors are Muskego, Mukwonago, Waukesha, and every one of them is covered by the same crews, the same day, under the same number: (888) 257-9181.
Same-day service, free estimates, licensed & insured — and a fireplace that lights when you click the remote.
At least once a year if you burn regularly — and sooner if you burn most evenings through a Big Bend heating season. Steady wood fires lay down creosote, and the glazed kind builds fastest from slow, smoldering fires. Cleaning removes that buildup before it can ignite, and the visit also checks the liner, cap and damper.
Real enough that cleaning is scheduled around it. Creosote builds on flue walls with every fire, and a hot fire or a stray spark can ignite the glazed layer, turning the flue itself into a fire that cracks liners and damages masonry. Annual cleaning, burning dry wood, and keeping fires hot rather than smoldering all lower the risk.
Do not light a fire. Raccoons and birds nest in open flues through spring and summer in Wisconsin, and a nest blocks the draft and holds moisture against the liner. Lighting under a blockage pushes smoke and carbon monoxide into the room. We remove the blockage, check the flue for damage, and fit a screened cap.
Idle months are the usual cause. Dust settles in the pilot orifice, insects reach the burner ports, and a thermocouple that was already tired gives up while the unit sits through humid summer weather. Most fall no-light calls are one small part or a thorough service — cleaning, pilot and burner checks, and a test fire before we leave.
Be careful. In the lake-effect belts a heavy snowfall can bury a cap or block a vent termination, and a fireplace that cannot vent properly can spill exhaust into the room. If the cap is buried or the fireplace burns oddly after a big snow, leave it off until the cap and vent are checked and cleared.
No — and be wary of anyone who does. Every fireplace fails differently, so a phone price is a guess that changes at your door. Our estimates are free: a tech looks at the actual problem, then gives you one clear price before any work starts.
Fireplace Team is a national company with local technicians serving Big Bend street addresses across the ZIP codes below — same-day service and free estimates, every day 8 AM – 8 PM. More of Wisconsin is covered from our Wisconsin page. The Big Bend list below covers 1 ZIP codes, 53103 through 53103.
Don't see your ZIP? Big Bend also uses P.O. Box and single-organization ZIP codes that have no street addresses — call (888) 257-9181 and we will confirm coverage for your street address on the call.
Also serving nearby: Muskego, WI · Mukwonago, WI · Waukesha, WI · Vernon, WI · Waterford, WI · Hales Corners, WI.
Message sent.
Thanks — we'll get back to you shortly. Need it faster?
