The Colony fireplaces live hard in short bursts — ignored all summer, wanted badly during a sudden freeze, and battered by storm wind in between. Our techs handle repairs, cleaning, inspections and installs, with the cause found on the spot and a test fire before we leave.
Your information is kept private and used only for your fireplace service request.
From the first-front no-light call to a brand-new outdoor fire feature, these are the six fireplace services The Colony homeowners book with us.
Repair
Fireplace Repair
Any fireplace, any failure — diagnosed first, then fixed with the right parts. Around The Colony the usual culprits are idle-season pilot clogs, tired thermocouples and nests cleared out of the burner.
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Repair
Gas Fireplace Repair
Gas units dominate newer The Colony homes — this is the call we run most in Denton County. Pilot that won't stay lit, dead remote, weak or lazy flame: gas systems diagnosed safely and repaired to code.
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Cleaning & Care
Fireplace Cleaning
Soot, dust and that stale closed-up smell removed from the firebox, glass and burner — the deep clean that matters most for a fireplace that sat shut through a long, hot summer.
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Cleaning & Care
Fireplace Inspection
Firebox, flue, venting and controls checked end to end, with a plain-language report. One visit, one honest report — what is sound, what is not, and what can wait.
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Install & Replace
Fireplace Installation
A new gas fireplace or an outdoor fire feature, done right: sizing, venting, gas and electric runs, finishing — one crew, start to first fire. Gas inserts, direct-vent units and outdoor fire features are the The Colony favorites.
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Cleaning & Care
Fireplace Service & Maintenance
The annual service that keeps a The Colony gas fireplace lighting first try: full clean, burner and pilot service, safety sensors tested, and a test fire before we leave. The fall appointment The Colony regulars book before the first freeze warning.
Get a free estimateNeed something else — a damper, a blower, a smoke problem, a bird in the flue? We cover all 27 fireplace specialties. Call (888) 257-9181 and describe it.
A fireplace in The Colony is not fighting a long winter — it is fighting long hot summers sitting unused, dust and insects in the burner, storm debris, and the occasional hard freeze. This is what we find here, and what we check on every visit.
A gas fireplace in The Colony may not run for eight months, and sitting idle is hard on it. Dust settles deep in the pilot orifice, ignition parts age without ever being tested, and the unit fails on the first cool night. An annual service before the season fixes the small causes early.
Storm season drops limbs, leaves and roofing debris into open flues across Denton County, and strong wind over the roof can reverse a marginal draft and push smoke back into the room. We clear blockages, check the cap, and diagnose downdrafts by cause instead of guessing at parts.
Patios in The Colony run for much of the year, and outdoor fireplaces and fire pits are a major part of that life. Outdoor burners take sun, rain and dust directly, so igniters corrode and valves stiffen faster outdoors. We install, service and repair outdoor features as a specialty, not an afterthought.
In growing areas around The Colony, red dirt and construction dust get everywhere — including inside burner compartments and pilot assemblies. Fine dust clogs orifices, coats sensors and makes flames lazy and yellow. A proper cleaning clears the burner, pilot and sensors, and restores a clean, steady flame pattern.
The Colony sits in Denton County, and the ZIP list at the bottom of this page covers 1 serviceable ZIP codes — 75056 through 75056. The closest served neighbors are Carrollton, Frisco, Lakewood Village, and every one of them is covered by the same crews, the same day, under the same number: (888) 257-9181.
Same-day service, free estimates, licensed & insured — and a fireplace that lights when you click the remote.
Sitting idle is the most common cause we find in The Colony. Dust clogs the tiny pilot orifice, insects nest in the burner ports, and a thermocouple that was already tired gives up over the off months. Usually it is one small part or a thorough cleaning — a tech traces the exact cause on the spot.
If your fireplace has been serviced, a freeze is when it earns its keep. If it has not run in months, test it before the cold arrives — idle units often fail on the coldest night, when every company in Denton County is booked solid. A service visit ahead of the freeze beats an emergency call during it.
Strong wind over the roof can overpower a weak draft, especially with a missing or damaged cap, a partially blocked flue, or a short vent termination. The fix depends on the cause — clearing the flue, fitting a proper cap, or correcting the venting. We diagnose which one you have instead of selling parts at random.
Usually not. Remotes fail from dead batteries, a receiver that lost its pairing, or a worn wall switch, and all three are quick diagnoses. If the remote system checks out, the fault sits in the valve or ignition, and we trace it in the same visit and replace only the part that failed.
Very likely the chimney, yes. A cracked crown, softened mortar joints or failed flashing lets storm rain into limestone and brick masonry, and it shows up as staining, peeling or a musty smell indoors. We trace the entry point from the top down and repair the actual source, not just the stain.
No — and be wary of anyone who does. Every fireplace fails differently, so a phone price is a guess that changes at your door. Our estimates are free: a tech looks at the actual problem, then gives you one clear price before any work starts.
Fireplace Team is a national company with local technicians serving The Colony street addresses across the ZIP codes below — same-day service and free estimates, every day 8 AM – 8 PM. More of Texas is covered from our Texas page. The The Colony list below covers 1 ZIP codes, 75056 through 75056.
Don't see your ZIP? The Colony also uses P.O. Box and single-organization ZIP codes that have no street addresses — call (888) 257-9181 and we will confirm coverage for your street address on the call.
Also serving nearby: Carrollton, TX · Frisco, TX · Lakewood Village, TX · Little Elm, TX · Oak Point, TX · Hickory Creek, TX.
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