When a New Braunfels fireplace quits, it is rarely mysterious — an idle-season clog, a tired thermocouple, or debris dropped into the flue by the last storm. We show you what failed, fix it with the right part, and leave the unit ready for the next cold snap.
Your information is kept private and used only for your fireplace service request.
Repair, cleaning, inspection, installation and maintenance — the full fireplace service list for New Braunfels, with the same crew and the same free estimates.
Repair
Fireplace Repair
Any fireplace, any failure — diagnosed first, then fixed with the right parts. In Comal County we see the pattern constantly: a unit unused for months, then dead on the first cold night.
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Repair
Gas Fireplace Repair
Pilot out, remote dead, flame lazy and yellow — the New Braunfels gas calls we run every week. Pilot that won't stay lit, dead remote, weak or lazy flame: gas systems diagnosed safely and repaired to code.
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Cleaning & Care
Fireplace Cleaning
Soot, dust and that stale closed-up smell removed from the firebox, glass and burner — the deep clean that matters most for a fireplace that sat shut through a long, hot summer.
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Cleaning & Care
Fireplace Inspection
Firebox, flue, venting and controls checked end to end, with a plain-language report. The right call before the first cold front — or before lighting a fireplace that is new to you.
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Install & Replace
Fireplace Installation
A new gas fireplace or an outdoor fire feature, done right: sizing, venting, gas and electric runs, finishing — one crew, start to first fire. New builds and renovations across New Braunfels are where most of our new units land.
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Cleaning & Care
Fireplace Service & Maintenance
The annual service that keeps a New Braunfels gas fireplace lighting first try: full clean, burner and pilot service, safety sensors tested, and a test fire before we leave.
Get a free estimateNeed something else — a damper, a blower, a smoke problem, a bird in the flue? We cover all 27 fireplace specialties. Call (888) 257-9181 and describe it.
A fireplace in New Braunfels is not fighting a long winter — it is fighting long hot summers sitting unused, dust and insects in the burner, storm debris, and the occasional hard freeze. This is what we find here, and what we check on every visit.
Storm season drops limbs, leaves and roofing debris into open flues across Comal County, and strong wind over the roof can reverse a marginal draft and push smoke back into the room. We clear blockages, check the cap, and diagnose downdrafts by cause instead of guessing at parts.
Oklahoma weather can swing from a warm afternoon to a cold night in hours, and New Braunfels fireplaces get lit, shut off and relit with the swings. That stop-start use is hard on igniters and thermocouples, and it rewards a unit that has been serviced. We test ignition through repeated cycles, not one lucky light.
Long hot summers dry out door gaskets and bake mineral film onto gas fireplace glass in New Braunfels. A tired gasket leaks exhaust past the door, and fogged glass only gets worse the longer it sits. We strip the film, test the seal, and replace gaskets before they become a safety issue.
Plenty of New Braunfels buyers inherit a gas fireplace they know nothing about — no service history, no idea when it last ran safely. New construction is no guarantee either, with dust left in burners from the build. An inspection before the first fire tells you exactly what you have.
New Braunfels sits in Comal County, and the ZIP list at the bottom of this page covers 4 serviceable ZIP codes — 78130 through 78135. The closest served neighbors are Garden Ridge, Marion, Santa Clara, and every one of them is covered by the same crews, the same day, under the same number: (888) 257-9181.
Same-day service, free estimates, licensed & insured — and a fireplace that lights when you click the remote.
Yes, do not keep trying to light it. Nest material blocks burner ports and pilot openings, which distorts the flame, delays ignition and can leave unburned gas in the firebox. We shut the unit down, clear the nesting safely, clean the ports and pilot, then test-fire it before it goes back into service.
If your fireplace has been serviced, a freeze is when it earns its keep. If it has not run in months, test it before the cold arrives — idle units often fail on the coldest night, when every company in Comal County is booked solid. A service visit ahead of the freeze beats an emergency call during it.
Once a year, even with light use. In New Braunfels, an unused gas fireplace still collects dust, insects and heat-aged gaskets, and the first cold front is when neglected units fail. Book the annual service in the fall, before the first front, and the unit should light first try all season.
Yes — outdoor fireplaces and fire pits are one of the most common installs we do in New Braunfels. We handle sizing, placement, venting where it applies, gas and electric runs, and finishing, with one crew from start to first fire. Start with a free estimate and we will walk the space with you.
Usually not. Remotes fail from dead batteries, a receiver that lost its pairing, or a worn wall switch, and all three are quick diagnoses. If the remote system checks out, the fault sits in the valve or ignition, and we trace it in the same visit and replace only the part that failed.
No — and be wary of anyone who does. Every fireplace fails differently, so a phone price is a guess that changes at your door. Our estimates are free: a tech looks at the actual problem, then gives you one clear price before any work starts.
Fireplace Team is a national company with local technicians serving New Braunfels street addresses across the ZIP codes below — same-day service and free estimates, every day 8 AM – 8 PM. More of Texas is covered from our Texas page. The New Braunfels list below covers 4 ZIP codes, 78130 through 78135.
Don't see your ZIP? New Braunfels also uses P.O. Box and single-organization ZIP codes that have no street addresses — call (888) 257-9181 and we will confirm coverage for your street address on the call.
Also serving nearby: Garden Ridge, TX · Marion, TX · Santa Clara, TX · Cibolo, TX · Schertz, TX · San Marcos, TX.
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