Our story
Started with one rule: diagnose first
Every fireplace fails differently. The same symptom — a pilot that won't stay lit — can be a worn thermocouple, a clogged pilot orifice, or a valve on its way out. Guessing wrong costs the homeowner money and fixes nothing.
So from day one, our rule has been simple: test before we quote. The tech opens the fireplace, checks ignition, venting and controls, and shows you the failed part in the firebox — not on a clipboard. You get one clear price before any work starts, and estimates are always free.
Today our local techs cover 35 states, and the reviews tell the same story in every one of them: diagnosed on the spot, fixed with real parts, and lit and tested before we leave. And if a fireplace honestly isn't worth repairing, we say that too — a company that will talk itself out of a job is the one you can trust with the next one.
We're licensed & insured, and we stand behind the simplest promise in the business: when you click your remote the night after we've been, your fireplace lights. Every time.