In Shorewood, winter is not a weekend event — it is months of freeze-thaw on brick, lake snow on the cap, and a fireplace expected to light on the coldest night of the year. We find the exact cause on the spot and fix it the same visit.
Your information is kept private and used only for your fireplace service request.
From fall inspections before the first fire to midwinter repairs when a pilot gives out, these are the six fireplace services Shorewood homeowners book with us.
Repair
Fireplace Repair
Any fireplace, any failure — diagnosed first, then fixed with the right parts. Around Shorewood, winter repairs top the list: pilots that drop out, liners cracked by heat and cold, and dampers warped or rusted shut.
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Repair
Gas Fireplace Repair
Pilot out, remote dead, flame weak and yellow — the Shorewood gas calls we run every week of the season. Pilot that won't stay lit, dead remote, weak or lazy flame: gas systems diagnosed safely and repaired to code.
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Cleaning & Care
Fireplace Cleaning
Soot, dust and that stale closed-up smell removed from the firebox, glass and burner — the full creosote removal a wood flue needs after a season of steady burning, or the burner and pilot service a gas unit needs.
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Cleaning & Care
Fireplace Inspection
Firebox, flue, venting and controls checked end to end, with a plain-language report. In Shorewood it is also how cracked clay tile and split crowns get caught while they are still small repairs.
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Install & Replace
Fireplace Installation
A new gas fireplace or an outdoor fire feature, done right: sizing, venting, gas and electric runs, finishing — one crew, start to first fire. In Shorewood that often means converting a wood firebox to gas, or fitting a direct-vent unit in a remodel or addition.
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Cleaning & Care
Fireplace Service & Maintenance
The annual service that keeps a Shorewood gas fireplace lighting first try: full clean, burner and pilot service, safety sensors tested, and a test fire before we leave. The autumn appointment Hennepin County regulars book before the first cold snap arrives.
Get a free estimateNeed something else — a damper, a blower, a smoke problem, a bird in the flue? We cover all 27 fireplace specialties. Call (888) 257-9181 and describe it.
A fireplace in Shorewood works from October to April, then sits idle through humid summer months. Freeze and thaw, wood smoke and deep cold do the damage here. This is what we actually find, and what we check on every visit.
From the first fire in October to the last cold night in April, a Shorewood fireplace is not decoration — it is a working appliance for months at a stretch. That much use wears igniters, dries gaskets, and builds creosote steadily, which is why an annual service here is maintenance, not a luxury.
Homes in the lake-effect belts — downwind of the Great Lakes in Michigan, Wisconsin, and northern Illinois and Indiana — can get heavy snow while towns an hour away stay clear. Snow buries caps, adds freeze load to masonry, and melts down open flues in a thaw. A sound, screened cap matters more here.
A gas fireplace in Shorewood can sit unused from spring through a humid summer, and the off months are not restful — dust settles in the pilot, insects and debris reach the burner, and moisture works on contacts and valves. That is why so many units refuse the first cold evening in October until they are serviced.
Plenty of Shorewood homes run both worlds: a working wood fireplace they still enjoy, and a newer gas insert fitted into another firebox — or the same one converted. Each needs different care. Wood needs creosote removal and liner checks; gas needs pilot, burner and sensor service. We service both in one visit.
Shorewood sits in Hennepin County, and the ZIP list at the bottom of this page covers 1 serviceable ZIP codes — 55331 through 55331. The closest served neighbors are Excelsior, Greenwood, Chanhassen, and every one of them is covered by the same crews, the same day, under the same number: (888) 257-9181.
Same-day service, free estimates, licensed & insured — and a fireplace that lights when you click the remote.
Usually the thermocouple or thermopile. Those sensors sit in the pilot flame and prove heat before the main burner is allowed gas; when they wear out, the valve shuts the pilot down as a safety measure. Dust in the pilot orifice can starve the flame and cause the same symptom, so we clean and test before replacing parts.
From the room, usually you cannot — cracked tiles are inside the flue, above the firebox. Signs can include smoke smell in upstairs rooms, pieces of tile in the firebox, or a fireplace that drafts poorly after years of good service. An inspection with a flue camera shows the tile condition directly and gives you a plain-language report.
Real enough that cleaning is scheduled around it. Creosote builds on flue walls with every fire, and a hot fire or a stray spark can ignite the glazed layer, turning the flue itself into a fire that cracks liners and damages masonry. Annual cleaning, burning dry wood, and keeping fires hot rather than smoldering all lower the risk.
Do not light a fire. Raccoons and birds nest in open flues through spring and summer in Minnesota, and a nest blocks the draft and holds moisture against the liner. Lighting under a blockage pushes smoke and carbon monoxide into the room. We remove the blockage, check the flue for damage, and fit a screened cap.
Yes — that conversion is one of the most common jobs in Shorewood, where many homes have a sound masonry firebox and are tired of hauling wood. A sealed gas insert uses the existing chimney as its chase, lights by remote, and ends creosote worries for that fireplace. Start with a free estimate and we will measure the firebox.
No — and be wary of anyone who does. Every fireplace fails differently, so a phone price is a guess that changes at your door. Our estimates are free: a tech looks at the actual problem, then gives you one clear price before any work starts.
Fireplace Team is a national company with local technicians serving Shorewood street addresses across the ZIP codes below — same-day service and free estimates, every day 8 AM – 8 PM. More of Minnesota is covered from our Minnesota page. The Shorewood list below covers 1 ZIP codes, 55331 through 55331.
Don't see your ZIP? Shorewood also uses P.O. Box and single-organization ZIP codes that have no street addresses — call (888) 257-9181 and we will confirm coverage for your street address on the call.
Also serving nearby: Excelsior, MN · Greenwood, MN · Chanhassen, MN · Spring Park, MN · Mound, MN · Wayzata, MN.
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