When a New Hope fireplace quits in January, it is rarely random — a thermocouple worn thin, a pilot clogged after idle summer months, or water that froze in the crown and split the mortar. We show you what failed and fix it with the right part.
Your information is kept private and used only for your fireplace service request.
Repair, cleaning, inspection, installation and maintenance — the full fireplace service list for New Hope, with the same crew, free estimates, and service every day.
Repair
Fireplace Repair
Any fireplace, any failure — diagnosed first, then fixed with the right parts. Around New Hope, winter repairs top the list: pilots that drop out, liners cracked by heat and cold, and dampers warped or rusted shut.
Get a free estimate
Repair
Gas Fireplace Repair
The first-light failure after a humid idle summer is the call we know best in New Hope. Pilot that won't stay lit, dead remote, weak or lazy flame: gas systems diagnosed safely and repaired to code.
Get a free estimate
Cleaning & Care
Fireplace Cleaning
Soot, dust and that stale closed-up smell removed from the firebox, glass and burner — the full creosote removal a wood flue needs after a season of steady burning, or the burner and pilot service a gas unit needs.
Get a free estimate
Cleaning & Care
Fireplace Inspection
Firebox, flue, venting and controls checked end to end, with a plain-language report. Worth doing every fall, and always after a chimney fire, a liner crack, or a winter of heavy wood burning.
Get a free estimate
Install & Replace
Fireplace Installation
A new gas fireplace or an outdoor fire feature, done right: sizing, venting, gas and electric runs, finishing — one crew, start to first fire.
Get a free estimate
Cleaning & Care
Fireplace Service & Maintenance
The annual service that keeps a New Hope gas fireplace lighting first try: full clean, burner and pilot service, safety sensors tested, and a test fire before we leave. The autumn appointment Hennepin County regulars book before the first cold snap arrives.
Get a free estimateNeed something else — a damper, a blower, a smoke problem, a bird in the flue? We cover all 27 fireplace specialties. Call (888) 257-9181 and describe it.
A fireplace in New Hope works from October to April, then sits idle through humid summer months. Freeze and thaw, wood smoke and deep cold do the damage here. This is what we actually find, and what we check on every visit.
From the first fire in October to the last cold night in April, a New Hope fireplace is not decoration — it is a working appliance for months at a stretch. That much use wears igniters, dries gaskets, and builds creosote steadily, which is why an annual service here is maintenance, not a luxury.
Wood burning is common across Hennepin County, and steady wood heat comes with creosote — tarry buildup inside the flue that hardens into a glazed layer. That layer can ignite, and a chimney fire can crack liners and spread beyond the flue. Regular cleaning removes the buildup before it becomes the emergency.
Many older New Hope homes were built with clay tile flue liners. The tiles work for decades, then crack from age, repeated heat, and the thermal shock of a very cold flue meeting a hot fire. A cracked liner lets heat and gases reach the masonry and framing, which is exactly what an inspection is for.
The coldest nights are when a gas fireplace in Minnesota is needed most — and when a weak thermocouple, a tired thermopile, or a pilot orifice narrowed by dust finally gives out. The pilot lights, holds for a minute, then drops. We test each part in order and replace only the one that failed.
New Hope sits in Hennepin County, and the ZIP list at the bottom of this page covers 2 serviceable ZIP codes — 55427 through 55428. The closest served neighbors are Crystal, Medicine Lake, Robbinsdale, and every one of them is covered by the same crews, the same day, under the same number: (888) 257-9181.
Same-day service, free estimates, licensed & insured — and a fireplace that lights when you click the remote.
Water soaks into a crown, a mortar joint or porous brick, then freezes and expands, prying the opening wider each time. Over a few Midwest winters that cycle spalls brick faces, splits crowns, and crumbles mortar joints, and the gaps let more water in. Catching it early is a repair; ignoring it becomes a rebuild.
Usually the thermocouple or thermopile. Those sensors sit in the pilot flame and prove heat before the main burner is allowed gas; when they wear out, the valve shuts the pilot down as a safety measure. Dust in the pilot orifice can starve the flame and cause the same symptom, so we clean and test before replacing parts.
Real enough that cleaning is scheduled around it. Creosote builds on flue walls with every fire, and a hot fire or a stray spark can ignite the glazed layer, turning the flue itself into a fire that cracks liners and damages masonry. Annual cleaning, burning dry wood, and keeping fires hot rather than smoldering all lower the risk.
Yes — that conversion is one of the most common jobs in New Hope, where many homes have a sound masonry firebox and are tired of hauling wood. A sealed gas insert uses the existing chimney as its chase, lights by remote, and ends creosote worries for that fireplace. Start with a free estimate and we will measure the firebox.
Be careful. In the lake-effect belts a heavy snowfall can bury a cap or block a vent termination, and a fireplace that cannot vent properly can spill exhaust into the room. If the cap is buried or the fireplace burns oddly after a big snow, leave it off until the cap and vent are checked and cleared.
No — and be wary of anyone who does. Every fireplace fails differently, so a phone price is a guess that changes at your door. Our estimates are free: a tech looks at the actual problem, then gives you one clear price before any work starts.
Fireplace Team is a national company with local technicians serving New Hope street addresses across the ZIP codes below — same-day service and free estimates, every day 8 AM – 8 PM. More of Minnesota is covered from our Minnesota page. The New Hope list below covers 2 ZIP codes, 55427 through 55428.
Don't see your ZIP? New Hope also uses P.O. Box and single-organization ZIP codes that have no street addresses — call (888) 257-9181 and we will confirm coverage for your street address on the call.
Also serving nearby: Crystal, MN · Medicine Lake, MN · Robbinsdale, MN · Plymouth, MN · Golden Valley, MN · Brooklyn Center, MN.
Message sent.
Thanks — we'll get back to you shortly. Need it faster?
