Many Salem homes converted from wood or heating oil to gas years ago — and those inserts and log sets are now aging themselves. Whether yours burns wood or gas, we diagnose it on the spot and leave it safe, clean and ready for winter.
Your information is kept private and used only for your fireplace service request.
From the first cold snap no-light call to a brand-new gas insert in an old firebox, these are the six fireplace services Salem homeowners book with us.
Repair
Fireplace Repair
Any fireplace, any failure — diagnosed first, then fixed with the right parts. In Salem that often means a worn damper, tired ignition parts, or masonry-era hardware that finally gave up mid-winter.
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Repair
Gas Fireplace Repair
Our specialty — inserts and log sets fitted into Salem's older fireboxes. Pilot that won't stay lit, dead remote, weak or lazy flame: gas systems diagnosed safely and repaired to code.
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Cleaning & Care
Fireplace Cleaning
Soot, dust and that stale closed-up smell removed from the firebox, glass and burner — the full clean — firebox, flue check, glass and burner — that a hard-worked Northeast fireplace needs.
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Cleaning & Care
Fireplace Inspection
Firebox, flue, venting and controls checked end to end, with a plain-language report. Worth doing every fall, and always before lighting a fireplace that is new to you.
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Install & Replace
Fireplace Installation
A new gas fireplace or an outdoor fire feature, done right: sizing, venting, gas and electric runs, finishing — one crew, start to first fire. We handle the whole job — unit, liner, venting, gas line, electric and finish work.
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Cleaning & Care
Fireplace Service & Maintenance
The annual service that keeps a Salem gas fireplace lighting first try: full clean, burner and pilot service, safety sensors tested, and a test fire before we leave. A full clean, burner and safety checks, and a test fire — done in one visit, good for the season.
Get a free estimateNeed something else — a damper, a blower, a smoke problem, a bird in the flue? We cover all 27 fireplace specialties. Call (888) 257-9181 and describe it.
Winter in Salem is long and cold, the housing stock is old, and many chimneys were built before modern flue standards existed. This is what we actually find here, and what we check for on every visit.
Colonial and nineteenth-century homes across Salem still burn in chimneys built for another era: clay flue tiles cracked by age, mortar gone soft, fireboxes worn thin. We inspect the full flue, not just the opening, and tell you plainly what is sound, what is repairable, and what is not safe to burn in.
Generations of Salem homes heated with wood, coal or oil before converting, and the fireplaces carry that history: oversized old flues, sealed-off dampers, log sets fitted into fireboxes never built for them. We sort out what a conversion actually needs — liner, venting and sizing — instead of guessing from the hearth.
The gas insert is the dominant upgrade in Salem: it drops into the old firebox, seals the drafty flue, lights by remote and turns a decorative hole in the wall back into real heat. We size, vent and install them properly, and service the first generation of inserts that are now aging.
A tall exterior masonry chimney in a Salem winter holds a column of cold air that pushes down into the room, bringing a campfire smell with it and making the first fire smoky. Priming the flue, a proper top-sealing damper and a correctly sized cap solve most of it — after we confirm the flue itself is clear.
Salem sits in Essex County, and the ZIP list at the bottom of this page covers 1 serviceable ZIP codes — 01970 through 01970. The closest served neighbors are Peabody, Beverly, Lynn, and every one of them is covered by the same crews, the same day, under the same number: (888) 257-9181.
Same-day service, free estimates, licensed & insured — and a fireplace that lights when you click the remote.
At least once a year if you burn regularly — and after roughly every cord of wood, whichever comes first. Fireplaces here are working heat, burned for months, and creosote builds steadily in a cold masonry flue. The cleaning matters because glazed creosote is what ignites in a chimney fire, not because the firebox looks dirty.
Not until a tech has looked at how bad the cracking is. Flue tiles are the barrier that keeps heat and flame off the masonry and the framing behind it, and freeze-thaw cracks them in most older Northeast chimneys eventually. Gaps can call for a liner, which is a real fix, not a patch.
On the inserts and log sets common in Salem, it is usually the pilot assembly, a tired thermocouple or thermopile, or a valve that has aged out — often showing up the first cold night after the unit sat all summer. A tech tests each part in order and replaces only what actually failed.
Yes — in Massachusetts it is one of the highest-value inspections a buyer can order. Sellers rarely know the flue's condition, and cracked tiles, heavy creosote or a bad conversion are all invisible from the room. You get a plain-language report on what is sound, what needs work, and what can wait.
A well-kept insert commonly runs for many heating seasons, and most failures along the way are parts, not the whole unit: ignition components, sensors, valves, blowers and remotes are all repairable or replaceable. We diagnose the exact part first — replacement of the full insert is the last resort, not the first quote.
No — and be wary of anyone who does. Every fireplace fails differently, so a phone price is a guess that changes at your door. Our estimates are free: a tech looks at the actual problem, then gives you one clear price before any work starts.
Fireplace Team is a national company with local technicians serving Salem street addresses across the ZIP codes below — same-day service and free estimates, every day 8 AM – 8 PM. More of Massachusetts is covered from our Massachusetts page. The Salem list below covers 1 ZIP codes, 01970 through 01970.
Don't see your ZIP? Salem also uses P.O. Box and single-organization ZIP codes that have no street addresses — call (888) 257-9181 and we will confirm coverage for your street address on the call.
Also serving nearby: Peabody, MA · Beverly, MA · Lynn, MA · Revere, MA · Melrose, MA · Malden, MA.
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