New Palestine fireplaces work a real season — October through April of wood smoke, gas heat and cold snaps that find every weak pilot and cracked flue tile. Our techs diagnose yours on the spot, fix it with real parts, and leave it lighting first try.
Your information is kept private and used only for your fireplace service request.
From fall inspections before the first fire to midwinter repairs when a pilot gives out, these are the six fireplace services New Palestine homeowners book with us.
Repair
Fireplace Repair
Any fireplace, any failure — diagnosed first, then fixed with the right parts. Smoke stains, a damper that will not seal, creosote-heavy flues and tired blowers — if it burns, vents or ignites, we repair it.
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Repair
Gas Fireplace Repair
Our specialty — and a common fireplace in New Palestine homes, where many wood fireboxes have been converted to gas. Pilot that won't stay lit, dead remote, weak or lazy flame: gas systems diagnosed safely and repaired to code.
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Cleaning & Care
Fireplace Cleaning
Soot, dust and that stale closed-up smell removed from the firebox, glass and burner — the full creosote removal a wood flue needs after a season of steady burning, or the burner and pilot service a gas unit needs.
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Cleaning & Care
Fireplace Inspection
Firebox, flue, venting and controls checked end to end, with a plain-language report. Buying, selling, or just moved into an older New Palestine home? The inspection is where the facts come from.
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Install & Replace
Fireplace Installation
A new gas fireplace or an outdoor fire feature, done right: sizing, venting, gas and electric runs, finishing — one crew, start to first fire. We handle the whole job — unit, venting, gas line, electric and finish work.
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Cleaning & Care
Fireplace Service & Maintenance
The annual service that keeps a New Palestine gas fireplace lighting first try: full clean, burner and pilot service, safety sensors tested, and a test fire before we leave.
Get a free estimateNeed something else — a damper, a blower, a smoke problem, a bird in the flue? We cover all 27 fireplace specialties. Call (888) 257-9181 and describe it.
A fireplace in New Palestine works from October to April, then sits idle through humid summer months. Freeze and thaw, wood smoke and deep cold do the damage here. This is what we actually find, and what we check on every visit.
Wood burning is common across Hancock County, and steady wood heat comes with creosote — tarry buildup inside the flue that hardens into a glazed layer. That layer can ignite, and a chimney fire can crack liners and spread beyond the flue. Regular cleaning removes the buildup before it becomes the emergency.
Water gets into a chimney crown, a mortar joint or a hairline crack, then freezes, expands, and pries the masonry wider. Repeat that cycle all winter in New Palestine and bricks start to spall, crowns split, and mortar crumbles. We check the crown, joints and flashing on every inspection and point out damage early.
The coldest nights are when a gas fireplace in Indiana is needed most — and when a weak thermocouple, a tired thermopile, or a pilot orifice narrowed by dust finally gives out. The pilot lights, holds for a minute, then drops. We test each part in order and replace only the one that failed.
On a bitter morning, a chimney full of cold, heavy air can push down instead of drawing up, so the first fire in a New Palestine home spills smoke into the room until the flue warms. A blocked cap, a cracked liner, or a house sealed tight for winter makes it worse. We diagnose the cause in order.
New Palestine sits in Hancock County, and the ZIP list at the bottom of this page covers 1 serviceable ZIP codes — 46163 through 46163. The closest served neighbors are Cumberland, Fairland, Greenfield, and every one of them is covered by the same crews, the same day, under the same number: (888) 257-9181.
Same-day service, free estimates, licensed & insured — and a fireplace that lights when you click the remote.
Deep cold is when the fireplace works hardest and when a marginal part finally fails. A thermocouple worn thin, a thermopile putting out too little voltage, or a pilot orifice narrowed by dust can all hold through a mild week and drop out in a cold snap. We test each part in order and replace only what failed.
From the room, usually you cannot — cracked tiles are inside the flue, above the firebox. Signs can include smoke smell in upstairs rooms, pieces of tile in the firebox, or a fireplace that drafts poorly after years of good service. An inspection with a flue camera shows the tile condition directly and gives you a plain-language report.
Real enough that cleaning is scheduled around it. Creosote builds on flue walls with every fire, and a hot fire or a stray spark can ignite the glazed layer, turning the flue itself into a fire that cracks liners and damages masonry. Annual cleaning, burning dry wood, and keeping fires hot rather than smoldering all lower the risk.
Do not light a fire. Raccoons and birds nest in open flues through spring and summer in Indiana, and a nest blocks the draft and holds moisture against the liner. Lighting under a blockage pushes smoke and carbon monoxide into the room. We remove the blockage, check the flue for damage, and fit a screened cap.
Yes — that conversion is one of the most common jobs in New Palestine, where many homes have a sound masonry firebox and are tired of hauling wood. A sealed gas insert uses the existing chimney as its chase, lights by remote, and ends creosote worries for that fireplace. Start with a free estimate and we will measure the firebox.
No — and be wary of anyone who does. Every fireplace fails differently, so a phone price is a guess that changes at your door. Our estimates are free: a tech looks at the actual problem, then gives you one clear price before any work starts.
Fireplace Team is a national company with local technicians serving New Palestine street addresses across the ZIP codes below — same-day service and free estimates, every day 8 AM – 8 PM. More of Indiana is covered from our Indiana page. The New Palestine list below covers 1 ZIP codes, 46163 through 46163.
Don't see your ZIP? New Palestine also uses P.O. Box and single-organization ZIP codes that have no street addresses — call (888) 257-9181 and we will confirm coverage for your street address on the call.
Also serving nearby: Cumberland, IN · Fairland, IN · Greenfield, IN · Spring Lake, IN · Warren Park, IN · Beech Grove, IN.
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