In New Lenox, winter is not a weekend event — it is months of freeze-thaw on brick, lake snow on the cap, and a fireplace expected to light on the coldest night of the year. We find the exact cause on the spot and fix it the same visit.
Your information is kept private and used only for your fireplace service request.
The six services New Lenox homeowners call us for most — from a wood fireplace laying creosote through a long heating season, to a gas insert that will not light on the coldest night.
Repair
Fireplace Repair
Any fireplace, any failure — diagnosed first, then fixed with the right parts. If it smokes into the room, lights sometimes, or quits mid-evening, we trace the fault to the part — not the guess.
Get a free estimate
Repair
Gas Fireplace Repair
Thermopile, thermocouple, valve or board — we test each one and replace only what failed. Pilot that won't stay lit, dead remote, weak or lazy flame: gas systems diagnosed safely and repaired to code.
Get a free estimate
Cleaning & Care
Fireplace Cleaning
Soot, dust and that stale closed-up smell removed from the firebox, glass and burner — the creosote, soot and ash removal that keeps a Will County wood burner drafting clean and burning safer.
Get a free estimate
Cleaning & Care
Fireplace Inspection
Firebox, flue, venting and controls checked end to end, with a plain-language report. One visit, one honest report — what is sound, what is cracked, and what can wait until spring.
Get a free estimate
Install & Replace
Fireplace Installation
A new gas fireplace or an outdoor fire feature, done right: sizing, venting, gas and electric runs, finishing — one crew, start to first fire. Gas inserts in existing masonry fireboxes are the New Lenox favorite — sealed, remote-lit, and done with creosote for that fireplace.
Get a free estimate
Cleaning & Care
Fireplace Service & Maintenance
The annual service that keeps a New Lenox gas fireplace lighting first try: full clean, burner and pilot service, safety sensors tested, and a test fire before we leave. One visit each fall is what stands between New Lenox homeowners and the January no-light call.
Get a free estimateNeed something else — a damper, a blower, a smoke problem, a bird in the flue? We cover all 27 fireplace specialties. Call (888) 257-9181 and describe it.
A fireplace in New Lenox works from October to April, then sits idle through humid summer months. Freeze and thaw, wood smoke and deep cold do the damage here. This is what we actually find, and what we check on every visit.
Wood burning is common across Will County, and steady wood heat comes with creosote — tarry buildup inside the flue that hardens into a glazed layer. That layer can ignite, and a chimney fire can crack liners and spread beyond the flue. Regular cleaning removes the buildup before it becomes the emergency.
Homes in the lake-effect belts — downwind of the Great Lakes in Michigan, Wisconsin, and northern Illinois and Indiana — can get heavy snow while towns an hour away stay clear. Snow buries caps, adds freeze load to masonry, and melts down open flues in a thaw. A sound, screened cap matters more here.
Many older New Lenox homes were built with clay tile flue liners. The tiles work for decades, then crack from age, repeated heat, and the thermal shock of a very cold flue meeting a hot fire. A cracked liner lets heat and gases reach the masonry and framing, which is exactly what an inspection is for.
An open flue in the off-season is shelter. Raccoons, birds and squirrels nest in chimneys across Will County in spring and summer, and a nest blocks draft, holds moisture, and can push smoke and carbon monoxide into the room if a fire is lit under it. We clear blockages and fit screened caps.
New Lenox sits in Will County, and the ZIP list at the bottom of this page covers 1 serviceable ZIP codes — 60451 through 60451. The closest served neighbors are Mokena, Manhattan, Homer Glen, and every one of them is covered by the same crews, the same day, under the same number: (888) 257-9181.
Same-day service, free estimates, licensed & insured — and a fireplace that lights when you click the remote.
At least once a year if you burn regularly — and sooner if you burn most evenings through a New Lenox heating season. Steady wood fires lay down creosote, and the glazed kind builds fastest from slow, smoldering fires. Cleaning removes that buildup before it can ignite, and the visit also checks the liner, cap and damper.
Water soaks into a crown, a mortar joint or porous brick, then freezes and expands, prying the opening wider each time. Over a few Midwest winters that cycle spalls brick faces, splits crowns, and crumbles mortar joints, and the gaps let more water in. Catching it early is a repair; ignoring it becomes a rebuild.
Usually the thermocouple or thermopile. Those sensors sit in the pilot flame and prove heat before the main burner is allowed gas; when they wear out, the valve shuts the pilot down as a safety measure. Dust in the pilot orifice can starve the flame and cause the same symptom, so we clean and test before replacing parts.
From the room, usually you cannot — cracked tiles are inside the flue, above the firebox. Signs can include smoke smell in upstairs rooms, pieces of tile in the firebox, or a fireplace that drafts poorly after years of good service. An inspection with a flue camera shows the tile condition directly and gives you a plain-language report.
Yes — that conversion is one of the most common jobs in New Lenox, where many homes have a sound masonry firebox and are tired of hauling wood. A sealed gas insert uses the existing chimney as its chase, lights by remote, and ends creosote worries for that fireplace. Start with a free estimate and we will measure the firebox.
No — and be wary of anyone who does. Every fireplace fails differently, so a phone price is a guess that changes at your door. Our estimates are free: a tech looks at the actual problem, then gives you one clear price before any work starts.
Fireplace Team is a national company with local technicians serving New Lenox street addresses across the ZIP codes below — same-day service and free estimates, every day 8 AM – 8 PM. More of Illinois is covered from our Illinois page. The New Lenox list below covers 1 ZIP codes, 60451 through 60451.
Don't see your ZIP? New Lenox also uses P.O. Box and single-organization ZIP codes that have no street addresses — call (888) 257-9181 and we will confirm coverage for your street address on the call.
Also serving nearby: Mokena, IL · Manhattan, IL · Homer Glen, IL · Joliet, IL · Frankfort, IL · Shorewood, IL.
Message sent.
Thanks — we'll get back to you shortly. Need it faster?
